Helping Clients Find Hope and Healing

Helping Clients Find Hope and Healing

As CEO of Hopeful Horizons, Shauw Chin Capps helped a struggling organization in coastal South Carolina grow into a children’s advocacy, domestic violence and rape crisis center that benefits thousands of people in five counties.

At Hopeful Horizons in Beaufort, S.C., Shauw Chin Capps (left) served as CEO from 2003-2018. Kristin Dubrowski (right) is the new leader.

A new $360,000 grant from The Duke Endowment, for example, is focused on helping Hopeful Horizons offer Parent-Child Interaction Therapy – known in the field as PCIT – in areas where need is high and services are few. The grant, awarded in June 2018, will support two additional therapists in a satellite office and shrink a long waiting list.

“When I started in 2003, we were on the verge of closing,” she says. “Now we provide multiple programs that can really make a difference in our clients’ lives.”

We caught up with Shauw Chin earlier this winter before she left Beaufort to move to Atlanta, where her husband, Paul, now serves as a Baptist pastor. Kristin Dubrowski, Hopeful Horizons’ chief operating officer, is the agency’s new director.

“The best going away gift I ever could have asked for is knowing that the mission of Hopeful Horizons will continue under such capable and strong leadership,” Shauw Chin says.

Here’s more from the interview.

What did Hopeful Horizons look like when you came onboard 15 years ago?

We were called Hope Haven of the Lowcountry and we were a children’s advocacy center and rape crisis center. Our budget was $225,000 – it’s $3.7 million today. We had three staff members then – over 50 now.

We were a dying organization. It was really the strong community here that kept our doors open.

You were a social worker and program director in Louisville, Ky. Why did you agree to lead a sinking ship?

I believed in the mission. And sometimes, naivete can be a plus.

What helped turn things around?

Early in my tenure, The Duke Endowment contracted with Innovation Network in Washington, D.C., to help three dozen children’s advocacy centers in the Carolinas go through an evaluation process. We had all met national accreditation standards – but at that point, we weren’t eligible for Endowment funding. To be considered, we had to find a way to demonstrate our impact on children and families served.

Innovation Network helped us develop a logic model, a common set of outcomes, and a set of standardized data collection instruments.

I jumped right on the train because I knew that work would help take us to the next level. It laid the groundwork for recognizing the importance of measuring and tracking outcomes – and while we’ve evolved beyond the measures we identified 15 years ago, the principles still guide us today. 

Learn More about PCIT

Hopeful Horizons is using its most recent grant from The Duke Endowment to expand Parent-Child Interaction Therapy.

Introduced in the 1970s as a way to treat children with serious behavioral problems, PCIT has since been adapted successfully for use with children who have experienced trauma due to child abuse and neglect.

It has two treatment phases. The first focuses on building relationships. Phase two focuses on a structured approach to discipline. As parenting skills improve, the behavior problems decrease, and the parent-child relationship strengthens.

At least 30 randomized clinical outcome studies and more than 10 randomized trials support its effectiveness. According to the Child Welfare Information Gateway, research findings show:

  • Reduced risk of child abuse
  • Improved parenting skills and attitudes
  • Improved child behavior
  • Lasting effectiveness

Studies also show that for every $1 spent, there is approximately $16 in client, taxpayer and social benefit, including less child abuse and neglect and fewer health care costs associated with PTSD, as well as higher lifetime earnings.

In South Carolina, Hopeful Horizons is tracking grant outcomes by measuring a caregiver’s ability to give positive attention to the child, the ability to give effective direct commands, the ability to follow a discipline sequence accurately, and a decrease in a child’s challenging behaviors. Since the grant was approved in June 2018, initial outcome data won’t be available until later this spring.

Hope Haven also participated in Project BEST. Describe that work for us.

With funding from the Endowment, Project BEST began in 2007 as a way to help every community in South Carolina offer high quality support for abused children. (“BEST” stands for “Bringing Evidence Supported Treatments” to children and families.) 

Effective treatments have been tested and are ready for use in the field – but making those treatments widely available is a struggle. Abused children suffer needlessly because they and their families aren’t receiving proven, evidence-based trauma treatment.

What was the goal of Project BEST?

To help clinicians receive training in a mental health intervention called Trauma-Focused Cognitive Behavioral Therapy. Through extensive testing, TF-CBT has been shown to outperform usual care in reducing the negative consequences of abuse and trauma. 

We were one of the pilot sites, and that was a turning point for us regarding the multiple benefits of offering evidence-based programs.

Last year at Hopeful Horizons, by the way, 100 percent of children/adolescents who completed TF-CBT reported their main complaints had improved; 100 percent of parents said the therapy helped them better assist their child after trauma. Also, average child trauma scores dropped by 11 points. A score of 15+ indicates a likelihood of significant PTSD symptoms. Our average pre-treatment score was 21; the average post-treatment scores dropped to 10. (A 7- to 8-point drop is considered clinically significant.)

Let’s talk about Parent-Child Interaction Therapy, which is another one of the evidence-based programs you offer. How does it work?

It’s designed for children ages 2-7 with disruptive emotional or behavioral problems. The parent and child are in one room; a therapist observes them through a one-way mirror and provides coaching that parents hear through an earbud.

The real-time coaching provides many light-bulb moments. Parents see right before their eyes the change that can happen when praise, for example, is given in a certain way. PCIT is very structured, so they can practice these new skills until they master them.

How will you use the new grant?

We’ve consistently had about 15 families on a waitlist for PCIT, and the wait is typically six months. We sometimes refer them to services in Charleston, but that’s an hour and a half away.

With expansion, we’ll be able to help at least 25 families during the first year, 50 in the second year and 75 in the third year.

This is challenging work. What keeps you optimistic?

We’re seeing so many positive changes with families who have graduated from these evidence-based programs. PCIT, for example, is life-changing for both the parents and the child. I believe we’ll see a generational impact.

In 2017, Hope Haven merged with Citizens Opposed to Domestic Abuse (CODA) to become Hopeful Horizons. How did that come about?

It came after two years of assessment, and the impetus was that we were seeing lots of crossover cases in child abuse, domestic violence and sexual assault.

Both organizations were thriving, and the timing was right. Merging allowed us to offer more comprehensive, wrap-around services.

Kristin, my replacement as CEO of Hopeful Horizons, had been the executive director of CODA for more than nine years.

Looking back, what advice do you have for other nonprofit leaders?

Make sure you have a good board. Finding the right people to fill those seats is key.

What were your priorities before leaving?

My last two tasks as CEO were providing the leadership of letting go and the leadership of paving the way.

What do you hope your legacy will be?

That families, children and victims are finding the help they need to have a second chance at life.

Learn more about Hopeful Horizons.

Contact Us

Phillip H. Redmond Jr.
Director of Child Care
704.969.2117

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Related Work

Area of Work

  • Prevention and early intervention for at-risk children

Program Area

  • Child Care

Areas of Work

  • Prevention and early intervention for at-risk children

    To equip children and families with skills to ensure that children reach developmental milestones to lead successful lives.

  • Out-of-home care for youth

    To drive child welfare systems toward greater accountability for child well-being.

  • Quality and safety of health care

    Improving the quality and safety of health care delivery

  • Access to health care

    Improving health by increasing access to comprehensive care

  • Prevention

    Expanding programs to promote health and prevent disease

  • Academic excellence

    Enhancing academic excellence through program and campus development

  • Educational access and success

    Increasing educational access and supporting a learning environment that promotes achievement

  • Campus and community engagement

    Promoting a culture of service, collaboration and engagement among schools and communities

  • Rural church development

    Building the infrastructure and capacity of United Methodist churches to enhance ministry and mission

  • Clergy leadership

    Strengthening United Methodist churches by improving the quality and effectiveness of church leadership

  • Congregational outreach

    Engaging United Methodist congregations in programs that serve their communities

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